Customer Service

Sarita asked:


I have worked in the customer service and restaurant industry for years with some receptionist and office work along the way. I have my bachelors degree and am trying to set up my resume to find a job in the travel industry. I would appreciate any ideas anyone has to offer on how I can jazz up my work experience. Thanks!!

Sylvia

staffybaby22 asked:


The full question is:
What do you consider to be good customer service? Give a specific example of an occasion when you have provided exceptional customer service.

I’ve had no experience by the way, as in this is my first job, what could I put, the only experience i have is working in a library for 3 years, ( my school library).

Carlos

Melissa T asked:


I have worked in customer service for over 10 years. I feel that I know what it takes to motivate agents and increase the quality (and quantity) of customer service.
Is there anymore that I would need to get the business off the ground, such as a formal education?

Andre

Duckey asked:


I’m applying for a job at a bank and I can’t seem to come up with a decent answer for that question.

Please, does anyone have advice?

What does exceptional customer service mean to you?

Shane